Past Incidents

Wednesday 23 Sep 2020 12:00:00 AM

Service Advisory | Scheduled Maintenance on Telkom KE, scheduled 3 years ago

Dear client,

This is to inform you that the provider will carry out scheduled maintenance from Wednesday 23rd 2020 2300H to Thursday 24th 0500H.

During that period, we will not be able to process any Telkom top-ups.

After the maintenance, kindly confirm that your service is working as expected.

Should you have any challenges,contact us on [email protected]

Kind Regards, Africastalking Team

Service Advisory | Scheduled Maintenance on M-PESA, scheduled 3 years ago

Dear Customer,

This is to inform you that Safaricom will carryout a scheduled M-PESA system maintenance on Wednesday 23rd September 2020 starting from 0100 hrs. to 0200 hrs.

During that period,we will not be able to process any payment notifications.

Kindly ensure that your service is running as expected after the maintenance.

In case of any anomalies,reach out to [email protected]

Kind Regards, Africastalking Team

Tuesday 22 Sep 2020 12:00:00 AM

Voice Voice Service Downtime | MTN Uganda

Dear Client,

This is to inform you that we have been experiencing intermittent Voice service outage in Uganda that is affecting all outbound calls. The issue is currently under resolution. Our apologies for the inconvenience caused.

[Resolved 24/09/2020 1220 Hrs EAT] - This is to inform you that the above issue was resolved at 1220Hrs EAT and all services are working normally.

Monday 21 Sep 2020 12:00:00 AM

Voice Voice Outage | Vodacom Nigeria

Dear Client,

We are currently experiencing a connectivity outage with our provider in Nigeria. The issue has being escalated to the respective team for quick resolution.

RESOLVED: 2030Hrs EAT - The outage was resolved at 2030Hrs EAT and services are fully operational.