Some systems are experiencing issues

Past Incidents

Wednesday 20 Jan 2021 12:00:00 AM

Bulk SMS Bulk SMS - Airtel Uganda Message Delays

We are unable to reach the Airtel Uganda Bulk SMS Gateways.

This has resulted in delays in message termination. We have queued all requests as we wait for Airtel Network Team to resolve the issue.

Tuesday 19 Jan 2021 12:00:00 AM

No incidents reported

Monday 18 Jan 2021 12:00:00 AM

Bulk SMS SMS - SMSC Connectivity Issue on MTN UGANDA

We are currently unable to reach the MTN Uganda SMSC, resulting in messages not getting processed and terminated to users.

Due to the Internet Shut down in Uganda resolution is rather slow however we have escalated to MTN Network Team.

[RESOLVED] Tuesday 19th January 2021 - 3:30 AM EAT