Past Incidents

Wednesday 28 Jul 2021 12:00:00 AM

Voice Voice Service Downtime| Uganda SIP.

Dear Client, We are experiencing downtime in our SIP voice services in Uganda . We are working on resolving the issue and we sincerely apologise for the inconveniences caused.

This has been resolved.

Regards, The Voice Team.

Tuesday 27 Jul 2021 12:00:00 AM

Service Advisory | Now Processing Airtime on Telkom Kenya

Dear Valued Customer,

This is to notify you that we are now processing Telkom Airtime transactions successfully. We will continue to monitor the service for any anomalies.

Thank you for your continued support.

Regards,

AfricasTalking Support

Monday 26 Jul 2021 12:00:00 AM

Service Advisory | Outage on Airtime - Telkom Kenya

Dear esteemed Client,

This is to inform you that we are experiencing a challenge in delivering Airtime on the Telkom network in Kenya.

We have identified the source of the challenge, and our team is working on resolving it.

We apologize for the inconvenience caused and we will keep you duly informed of the progress made.

Kind Regards, Africa's Talking Support.