Some systems are experiencing issues

Past Incidents

Thursday 23 Sep 2021 12:00:00 AM

Service Advisory | Scheduled Maintenance on Airtel KENYA, scheduled 2 years ago

Dear client,

This is to inform you that Airtel KE will carryout a scheduled system maintenance on Pretups application on the night of 22nd Sept 2021 (i.e 23rd Sept 2021 from 0000hrs to 0200hrs EAT) & on the night of 24th Sept 2021 (i.e 25th Sept 2021 from 0000hrs to 0100hrs EAT).

During that period, we will be unable to process any Airtel top up request.

Should you have any challenges after the maintenance, please reach out to [email protected] for assistance.

Kind Regards Africastalking Team

Wednesday 22 Sep 2021 12:00:00 AM

No incidents reported

Tuesday 21 Sep 2021 12:00:00 AM

No incidents reported

Monday 20 Sep 2021 12:00:00 AM

Airtime Airtime issue | Airtel UGANDA

We are currently experiencing an issue in processing of Airtime transactions on Airtel UG

We are actively working on resolving the issue.

Sincere apologies for the inconvenience caused