Past Incidents

Sunday 8 May 2022 12:00:00 AM

No incidents reported

Saturday 7 May 2022 12:00:00 AM

Airtime Service Advisory | Challenges processing airtime in Nigeria

We are currently experiencing challenges processing airtime in Nigeria.

We are working on resolving the issue.

Apologies for the inconvenience caused.

Voice Voice - service outage - Safaricom - Kenya

The issue has been resolved we are currently monitoring performance.

USSD USSD Outage | Telkom, Kenya

UPDATE: This has been resolved.

We are currently not receiving USSD requests from Telkom. We are working with the telco to resolve the issue as soon as possible. Our sincere apologies for the inconvenience caused.

Airtime Service Advisory | Service downtime on Telkom KE airtime

We are currently experiencing challenges processing Airtime transactions on Telkom network.

We are working with the provider on the resolution

We will share updates on the progress.

Sincere apologies for the inconvenience caused

Friday 6 May 2022 12:00:00 AM

Payments Service Advisory | Challenges processing outbound payments on M-PESA

We are currently experiencing issues processing outbound payments on M-PESA

We are working on resolving the issue.

Sincere apologies for the inconvenience caused.