All systems are operational

Past Incidents

Friday 26 Jun 2020 12:00:00 AM

No incidents reported

Thursday 25 Jun 2020 12:00:00 AM

Service Advisory | Scheduled Maintenance on Safaricom Mpesa Kenya, scheduled 1 week ago

Dear Customer,

We would like to provide an update on an upcoming maintenance scheduled on Thursday 25th June 2020, between 0000 hours and 0500 hours.

Kindly note that during this maintenance window, all the Payment APIs on Mpesa will be down.

As per usual, after the maintenance period is complete, kindly ensure that your services are running as they should, and please reach out to us in case of any challenges.

How can you reach us for support? Email us at: payments@africastalking.com

Kind Regards, Africa's Talking Payments Team

Wednesday 24 Jun 2020 12:00:00 AM

Airtime Airtime Delays | Safaricom Kenya

We are currently experiencing delays in processing Airtime on Safaricom network.

Our engineering are working closely with the provider to have the issue resolved.

We sincerely apologize for the inconvenience caused.