Wednesday 11 Nov 2020 06:03:00 PM

Bulk SMS SMS Endpoint - Internal Server Error Response

We are currently experiencing performance issues on the Messaging API endpoint.

Some API calls may return

"SMSMessageData": { "Message": "InternalServerError", "Recipients": [] }

Our infrastructure team is looking into this, we will give an update as the investigation and resolution progress.

[RESOLVED] There was an external service that the API fetches some data from that had an outage hence causing the timeouts whe the API calls were getting processed.