Tuesday 30 Mar 2021 12:28:00 PM

Bulk SMS Delivery Failure Status on Outgoing SMS - Safaricom

We have noticed a lot of SMS being sent are getting the status Delivery Failure despite the users being available on the network.

We have shared samples with Safaricom for investigation into why their SMS gateway is unable to deliver the messages.

{RESOLVED} The issue has been resolved.

There was an SMSC node that was down on the Safaricom Gateway, the engineers were able to bring it up.