Friday 23 Apr 2021 10:13:38 AM

Service Advisory | Scheduled Maintenance on Safaricom Mpesa Checkout API, scheduled 3 months ago

Dear Customer,

We would like to provide an update on an upcoming maintenance scheduled for Saturday 24th April from 2200hrs to 0900hrs Sunday 25th April.

Kindly note that during this maintenance window, we won't be able to process any Checkout transactions via the API on your behalf and all STK Push services will be unavailable, any attempts to process checkout transactions via API will get the error “Service currently under maintenance”

However, all the processing of Checkout transactions will resume immediately after the maintenance window.

As per usual, after the maintenance period is complete, kindly ensure that your services are running as they should and please reach out to us in case of any challenges.

How can you reach us for support? Email us at payment@africastalking.com

Kind Regards, Africa's Talking Payment Team