Monday 26 Sep 2022 04:46:55 PM

Service Advisory | Messaging - Safaricom Kenya SMS Gateway Maintenance, scheduled 1 year ago

Dear Client,

We would like to apologize for the degraded performance that has been experienced the past few days when sending SMS to Safaricom phone numbers.

This has been due to an outage on the Safaricom SMS Gateway (SDP) which handles all submitted SMS requests.

In order to resolve the issue fully , Safaricom will be conducting an emergency maintenance tonight so as to optimize the Gateway Databases and Applications. The maintenance will run from Monday 26th September 2022 2300Hrs until Tuesday 27th September 2022 0500 Hrs.

During the maintenance window the Gateway will be unreachable hence no SMS will be processed both outgoing and incoming. Normal services should resume once the maintenance is completed.

We apologize for the inconvenience this will cause, do have a lovely evening.

Kind Regards, Africa's Talking Team