Friday 24 Nov 2023 11:38:00 AM

Bulk SMS Degraded Performance on the SMS API

[RESOLVED]

We are experieincing degraded performance on the General SMS API.

This is on both outgoing and incoming messages.

This is due to an issue on some services internally, our engineering team is working on resolving this within the hour.

Some requests may receive "Internal Server Error" on the outgoing requests and for incoming messages there could be delays in the callbacks being posted.