I hope this message finds you well. We would like to inform you that there is a service disruption in our SMS services that may affect your communication experience with us. The outage is affecting our Bulk and Shortcode services on Airtel Zambia.
During this period, you may experience delays or non-receipt of SMS notifications and other communications typically delivered through our SMS platform. We understand the importance of seamless communication, and we sincerely apologise for any inconvenience this may cause. Our top priority is to resolve the issue swiftly and ensure a smooth experience for you.
If you have any immediate concerns or require assistance, please do not hesitate to contact our customer support team at [email protected]
We appreciate your understanding and patience as we work to resolve this matter. Thank you for your continued trust in our services.
Kind Regards, Africa's Talking Messaging Team