Wednesday 19 Aug 2020 09:14:00 PM

Bulk SMS Safaricom KE - Bulk SMS - Service Outage

[identified 2000 hours EAT] We are currently experiencing a delay in message delivery on Safaricom SMS Gateway.

This has been escalated to Safaricom and is under investigation.

[Resolved 2210 hours EAT] The issue was caused by a database outage on Safaricom side.