Airtime Service Downtime in Ghana, Ethiopia, Malawi,Zimbabwe, Mozambique - Ghana is restored
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Update - Ghana has been restored.
Kindly resume processing your transactions
Dec 20, 2024 - 16:05 EAT
Kindly resume processing your transactions
Dec 20, 2024 - 16:05 EAT
Identified - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:26 EAT
Oct 15, 2024 - 11:26 EAT
Investigating - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:09 EAT
Oct 15, 2024 - 11:09 EAT
Update - We are continuing to investigate this issue.
Dec 09, 2024 - 14:29 EAT
Dec 09, 2024 - 14:29 EAT
Investigating - The downtime has been identified to have been caused by fiber fault and Safaricom's transmission team have been engaged to assist. Restoration is underway.
Dec 09, 2024 - 13:27 EAT
Dec 09, 2024 - 13:27 EAT
Investigating - Calls for all Kenyan customers on the trunk prefix +254730731*** are currently failing. We are working with the Telco to resolve the issue. Customers on all the other prefixes are not affected. We regret the inconvenience.
Dec 03, 2024 - 10:45 EAT
Dec 03, 2024 - 10:45 EAT
SMS
Operational
Bulk
Operational
Premium
Operational
Airtime
Operational
Chat
Operational
Insights
Operational
Voice
Degraded Performance
USSD
Operational
Mobile Data
Operational
Sandbox
Operational
Web
Operational
Docs
?
Operational
Website
?
Operational
Dashboard
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.