Airtime Service Downtime in Ghana, Ethiopia, Malawi,Zimbabwe, Mozambique - Ghana is restored
Update - Ghana has been restored.

Kindly resume processing your transactions
Dec 20, 2024 - 16:05 EAT
Identified - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:26 EAT
Investigating - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:09 EAT
Voice Interruption Notice on +254730731*** Network Prefix (Kenya)
Investigating - Calls for all Kenyan customers on the trunk prefix +254730731*** are currently failing. We are working with the Telco to resolve the issue. Customers on all the other prefixes are not affected. We regret the inconvenience.
Dec 03, 2024 - 10:45 EAT
Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
99.82 % uptime
Today
Bulk Operational
90 days ago
99.65 % uptime
Today
Premium Operational
90 days ago
100.0 % uptime
Today
Airtime Operational
90 days ago
99.97 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Voice Partial Outage
90 days ago
98.46 % uptime
Today
USSD Operational
90 days ago
100.0 % uptime
Today
Mobile Data Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
99.89 % uptime
Today
Docs ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.69 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Voice Service Interruptions in Nigeria on 0708... Series
Resolved - This incident has been resolved.
Apr 1, 12:10 EAT
Investigating - We are experiencing a partial outage in Voice Nigeria, where calls from 0708...series are dropping. We are investigating this issue.
Mar 28, 14:55 EAT
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Intermittent Service Delivery for Voice in Nigeria
Resolved - This incident has been resolved.
Mar 28, 14:59 EAT
Investigating - We are currently experiencing a service outage affecting the "020..." voice number series in Nigeria. Our provider is actively working to resolve the issue. We sincerely apologize for any inconvenience this may cause.
Jan 7, 19:35 EAT
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Service outage- Airtel KE network
Resolved - This incident has been resolved.
Mar 24, 20:49 EAT
Identified - We are currently experiencing Airtime service outage on Airtel Kenya network.

The team is actively working on resolving the issue.

Apologies for the inconvenience caused.
Mar 24, 19:08 EAT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
9Mobile & MTN transaction failure
Resolved - Both networks have been restored.

Kindly test and confirm.
Mar 19, 13:37 EAT
Identified - We have identified a problem affecting processing transactions on the two telcos.

We are working on resolving it.
Mar 18, 15:13 EAT
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