Outgoing SMS Outage on 9mobile Nigeria
Investigating - We are currently experiencing an outage on 9mobile that's affecting delivery of messages.

This is as a result of their endpoints being unreachable.

The issue has been escalated to 9mobile for resolution.
Nov 13, 2024 - 22:19 EAT
Airtime Service Downtime in Ghana, Ethiopia, Malawi,Zimbabwe, Mozambique
Identified - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:26 EAT
Investigating - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:09 EAT
Uptime over the past 90 days. View historical uptime.
SMS Partial Outage
90 days ago
99.37 % uptime
Today
Bulk Partial Outage
90 days ago
99.09 % uptime
Today
Premium Operational
90 days ago
99.65 % uptime
Today
Airtime Operational
90 days ago
96.77 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
USSD Operational
90 days ago
100.0 % uptime
Today
Mobile Data Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Docs ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 13, 2024

Unresolved incident: Outgoing SMS Outage on 9mobile Nigeria.

Nov 12, 2024
Airtime service downtime on Airtel Kwnya
Resolved - This incident has been resolved.
Nov 12, 09:28 EAT
Identified - We are experiencing challenges processing airtime on Airtel ke network.

We are working on resolving the issue soonest.

We regret tjw inconvenience caused.
Nov 12, 07:47 EAT
Nov 11, 2024

No incidents reported.

Nov 10, 2024
Challenges processing airtime on Airtel Kenya
Resolved - This incident has been resolved.
Nov 10, 17:07 EAT
Identified - We are currently experiencing a hitch affecting processing of airtime on Airtel network.

We are actively working on revolving the issue.

We regret the inconvenience caused.
Nov 10, 16:54 EAT
Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Delays in processing airtime on Airtel KE network
Resolved - This incident has been resolved.
Nov 7, 10:14 EAT
Identified - We are currently experiencing delays in processing Airtime on Airtel Kenya network.

We are working on resolving the issue soonest.

Apologies for the inconvenience caused.
Nov 7, 08:08 EAT
Nov 6, 2024

No incidents reported.

Nov 5, 2024
Outgoing SMS Outage on MTN Nigeria [Promotional bind]
Resolved - This incident has been resolved.
Nov 5, 17:13 EAT
Identified - Update: This has been resolved.

We are currently experiencing an outage on MTN (Promotional bind) that's affecting delivery of messages.

The issue has been escalated to MTN for resolution.

Apologies for any inconvenience this may have caused.
Nov 2, 23:43 EAT
Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024
Nov 1, 2024

No incidents reported.

Oct 31, 2024
Airtime service outage on Telkom Kenya Network
Resolved - This incident has been resolved.
Oct 31, 14:56 EAT
Identified - Telkom KE is currently experiencing an outage on Airtime service.

We shall advise once the service is restored.
Oct 31, 10:58 EAT
Oct 30, 2024

No incidents reported.

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