Airtime Service Downtime in Ghana, Ethiopia, Malawi,Zimbabwe, Mozambique - Ghana is restored
Update - Ghana has been restored.

Kindly resume processing your transactions
Dec 20, 2024 - 16:05 EAT
Identified - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:26 EAT
Investigating - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:09 EAT
Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
100.0 % uptime
Today
Bulk Operational
90 days ago
100.0 % uptime
Today
Premium Operational
90 days ago
100.0 % uptime
Today
Airtime Operational
90 days ago
99.97 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
88.03 % uptime
Today
USSD Operational
90 days ago
99.97 % uptime
Today
Mobile Data Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
99.99 % uptime
Today
Docs ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 17, 2025

No incidents reported today.

May 16, 2025
Voice Service Outage in Tanzania
Resolved - This incident has been resolved.
May 16, 10:03 EAT
Update - We are continuing to work on a fix for this issue.
May 16, 10:03 EAT
Identified - The telco team have identified the issue. However, the restoration has taken longer than anticipated, but we are working tirelessly to ensure the services are restored.
May 15, 17:37 EAT
Investigating - We are currently investigating this issue and following up with the provider to have the service restored
May 15, 11:15 EAT
May 15, 2025
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Challenges processing Airtime on 9mobile Nigeria Network
Resolved - This incident has been resolved.
May 9, 19:13 EAT
Investigating - We are currently experiencing challenges processing Airtime on 9mobile Nigeria network

We are working with the relevant teams on resolving the issue soonest.

Sincere apologies for the inconvenience caused.
May 9, 18:47 EAT
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
USSD Downtime - MTN Nigeria
Resolved - This incident has been resolved.
May 5, 11:39 EAT
Update - We are continuing to work on a fix for this issue.
May 5, 11:38 EAT
Identified - We are currently unable to process USSD requests on MTN.

We are actively working to restore the service.
May 5, 00:04 EAT
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

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