Zambia Airtel downtime
Identified - The connection to the provider is currently down.

We have escalated this issue to them to resolve it.

Sorry for the inconvenience caused.
Nov 14, 2024 - 15:27 EAT
Airtime Service Downtime in Ghana, Ethiopia, Malawi,Zimbabwe, Mozambique
Identified - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:26 EAT
Investigating - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:09 EAT
Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
99.29 % uptime
Today
Bulk Operational
90 days ago
98.92 % uptime
Today
Premium Operational
90 days ago
99.65 % uptime
Today
Airtime Operational
90 days ago
96.77 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
USSD Operational
90 days ago
99.97 % uptime
Today
Mobile Data Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
99.99 % uptime
Today
Docs ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
USSD Downtime - South Africa
Resolved - The service has been restored.
Nov 18, 17:00 EAT
Identified - We are currently unable to process USSD requests in South Africa. We are actively working to restore the service.
Nov 18, 15:11 EAT
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Outgoing SMS Outage on 9mobile Nigeria
Resolved - This incident has been resolved.
Nov 14, 12:03 EAT
Investigating - We are currently experiencing an outage on 9mobile that's affecting delivery of messages.

This is as a result of their endpoints being unreachable.

The issue has been escalated to 9mobile for resolution.
Nov 13, 22:19 EAT
Nov 13, 2024
Nov 12, 2024
Airtime service downtime on Airtel Kwnya
Resolved - This incident has been resolved.
Nov 12, 09:28 EAT
Identified - We are experiencing challenges processing airtime on Airtel ke network.

We are working on resolving the issue soonest.

We regret tjw inconvenience caused.
Nov 12, 07:47 EAT
Nov 11, 2024

No incidents reported.

Nov 10, 2024
Challenges processing airtime on Airtel Kenya
Resolved - This incident has been resolved.
Nov 10, 17:07 EAT
Identified - We are currently experiencing a hitch affecting processing of airtime on Airtel network.

We are actively working on revolving the issue.

We regret the inconvenience caused.
Nov 10, 16:54 EAT
Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Delays in processing airtime on Airtel KE network
Resolved - This incident has been resolved.
Nov 7, 10:14 EAT
Identified - We are currently experiencing delays in processing Airtime on Airtel Kenya network.

We are working on resolving the issue soonest.

Apologies for the inconvenience caused.
Nov 7, 08:08 EAT
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