Airtime Service Downtime in Ghana, Ethiopia, Malawi,Zimbabwe, Mozambique - Ghana is restored
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Update - Ghana has been restored.
Kindly resume processing your transactions
Dec 20, 2024 - 16:05 EAT
Kindly resume processing your transactions
Dec 20, 2024 - 16:05 EAT
Identified - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:26 EAT
Oct 15, 2024 - 11:26 EAT
Investigating - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:09 EAT
Oct 15, 2024 - 11:09 EAT
SMS
Operational
Bulk
Operational
Premium
Operational
Airtime
Operational
Chat
Operational
Insights
Operational
Voice
Operational
USSD
Operational
Mobile Data
Operational
Sandbox
Operational
Web
Operational
Docs
?
Operational
Website
?
Operational
Dashboard
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Voice Maintenance in Kenya Jun 28, 2025 00:00-03:00 EAT
Dear Valued Client,
As part of our ongoing commitment to delivering exceptional service quality and reliability, we will be migrating our voice services infrastructure in Kenya to an enhanced data center facility.
Scheduled Maintenance Window:
Date: Saturday, June 28th, 2025
Time: 12:00 AM - 3:00 AM EAT
What to Expect:
We anticipate extremely minimal service disruption during this upgrade, with most clients experiencing no interruption at all. However, to ensure transparency, we want to inform you that in rare circumstances, some services may experience brief intermittent connectivity for up to a few hours as we complete the migration process.
Looking Forward:
This infrastructure enhancement is a strategic investment designed to significantly improve service stability and performance. Once completed, you can expect enhanced reliability with minimal to no planned maintenance downtimes in the future.
Action Required:
No changes or actions are required on your end. All configurations will remain identical post-migration.
We appreciate your continued trust in us and apologize for any inconvenience this brief maintenance window may cause. Should you have any questions or concerns, please don't hesitate to reach out to our support team via voice@africastalking.com.
Thank you for your partnership.
Best regards,
Africa’s Talking
Posted on Jun 24, 2025 - 14:45 EAT
As part of our ongoing commitment to delivering exceptional service quality and reliability, we will be migrating our voice services infrastructure in Kenya to an enhanced data center facility.
Scheduled Maintenance Window:
Date: Saturday, June 28th, 2025
Time: 12:00 AM - 3:00 AM EAT
What to Expect:
We anticipate extremely minimal service disruption during this upgrade, with most clients experiencing no interruption at all. However, to ensure transparency, we want to inform you that in rare circumstances, some services may experience brief intermittent connectivity for up to a few hours as we complete the migration process.
Looking Forward:
This infrastructure enhancement is a strategic investment designed to significantly improve service stability and performance. Once completed, you can expect enhanced reliability with minimal to no planned maintenance downtimes in the future.
Action Required:
No changes or actions are required on your end. All configurations will remain identical post-migration.
We appreciate your continued trust in us and apologize for any inconvenience this brief maintenance window may cause. Should you have any questions or concerns, please don't hesitate to reach out to our support team via voice@africastalking.com.
Thank you for your partnership.
Best regards,
Africa’s Talking
Posted on Jun 24, 2025 - 14:45 EAT