Some systems are experiencing issues

Past Incidents

Sunday 18 Oct 2020 12:00:00 AM

Service Advisory | Scheduled Maintenance on Airtel Kenya, scheduled 1 month ago

Good day Partner,

Please note there is an upcoming maintenance scheduled for the 18th October 2020 (from 0100-0200 Hrs) and 20th Oct 2020 (from 0000-0100 Hrs) on the Airtel Network in Kenya.

During this specified time, you will not be able to perform airtime transactions on this network. Apologies for any inconveniences caused.

Email us at airtime@africastalking.com in case of any extended anomalies.

Kind Regards, Africa's Talking Airtime Team

Saturday 17 Oct 2020 12:00:00 AM

Service Advisory | Scheduled Maintenance on Africell Uganda, scheduled 1 month ago

Dear Esteemed Client,

Please note there is an upcoming maintenance scheduled for the 17th October 2020 from 01.00 am till 4.00 am on the Africell network in Uganda.

During this specified time, you will not be able to perform Airtime transactions on this network. Apologies for any inconveniences caused.

Email us at airtime@africastalking.com in case of any extended anomalies.

Kind Regards, Africa's Talking Airtime Team

Friday 16 Oct 2020 12:00:00 AM

No incidents reported

Thursday 15 Oct 2020 12:00:00 AM

No incidents reported

Wednesday 14 Oct 2020 12:00:00 AM

Dashboard Service Degradation on All Product Dashboards

We are experiencing Sevice Degradation on all our dashboards for all products we offer.

Transactional Data, Analytics, Expenditure and Balances are all affected by the outage.

Our Engineering team is working on Service Restoration.