All systems are operational
Scheduled Maintenance
Service Advisory | Scheduled Network Change on Safaricom, Kenya

Dear Client,

This is to inform you that Safaricom will carry out a scheduled network fail-over/redundancy test on the 4th and 5th November 2020 from 2330hrs to 0500hrs the next day that might cause degraded service on USSD.

Kindly run tests thereafter to ensure your services are running optimally.

Feel free to reach out to us in case of any issues on smsussd@africastalking.com.

Thanks and have a lovely evening!

Past Incidents

Sunday 18 Oct 2020 12:00:00 AM

Service Advisory | Scheduled Maintenance on Airtel Kenya, scheduled 1 week ago

Good day Partner,

Please note there is an upcoming maintenance scheduled for the 18th October 2020 (from 0100-0200 Hrs) and 20th Oct 2020 (from 0000-0100 Hrs) on the Airtel Network in Kenya.

During this specified time, you will not be able to perform airtime transactions on this network. Apologies for any inconveniences caused.

Email us at airtime@africastalking.com in case of any extended anomalies.

Kind Regards, Africa's Talking Airtime Team

Saturday 17 Oct 2020 12:00:00 AM

Service Advisory | Scheduled Maintenance on Africell Uganda, scheduled 1 week ago

Dear Esteemed Client,

Please note there is an upcoming maintenance scheduled for the 17th October 2020 from 01.00 am till 4.00 am on the Africell network in Uganda.

During this specified time, you will not be able to perform Airtime transactions on this network. Apologies for any inconveniences caused.

Email us at airtime@africastalking.com in case of any extended anomalies.

Kind Regards, Africa's Talking Airtime Team

Friday 16 Oct 2020 12:00:00 AM

No incidents reported

Thursday 15 Oct 2020 12:00:00 AM

No incidents reported

Wednesday 14 Oct 2020 12:00:00 AM

Dashboard Service Degradation on All Product Dashboards

We are experiencing Sevice Degradation on all our dashboards for all products we offer.

Transactional Data, Analytics, Expenditure and Balances are all affected by the outage.

Our Engineering team is working on Service Restoration.