Investigating - We are currently unable to process USSD requests on Glo
We are actively working to restore the service.
Sep 02, 2025 - 16:06 EAT
We are actively working to restore the service.
Sep 02, 2025 - 16:06 EAT
Investigating - We are currently unable to process USSD requests on T2 (formerly 9mobile Nigeria).
We are actively working to restore the service.
Sep 02, 2025 - 14:33 EAT
We are actively working to restore the service.
Sep 02, 2025 - 14:33 EAT
Update - We have restored Malawi (all telcos), Ghana (all telcos), and Ethiopia (Safaricom only)
Jul 26, 2025 - 12:40 EAT
Jul 26, 2025 - 12:40 EAT
Update - Ghana has been restored.
Kindly resume processing your transactions
Dec 20, 2024 - 16:05 EAT
Kindly resume processing your transactions
Dec 20, 2024 - 16:05 EAT
Identified - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:26 EAT
Oct 15, 2024 - 11:26 EAT
Investigating - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:09 EAT
Oct 15, 2024 - 11:09 EAT
SMS
Operational
Bulk
Operational
Premium
Operational
Airtime
Operational
Chat
Operational
Insights
Operational
Voice
Operational
USSD
Degraded Performance
Mobile Data
Operational
Sandbox
Operational
Web
Operational
Docs
?
Operational
Website
?
Operational
Dashboard
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
M-PESA Top-Up Maintenance Window Sep 22, 2025 00:30-03:30 EAT
Dear Valued Client,
We hope this message finds you well.
M-PESA will be conducting a planned system upgrade on September 22nd, 2025, from 00:30 AM to 3:30 AM EAT to enhance its services and user experience.
During this 3-hour maintenance window:
- M-PESA top-ups will not reflect in your Africa's Talking account
- Any M-PESA payments attempted during this period will be temporarily unavailable
- Customers attempting M-PESA transactions will receive a maintenance notification message
To prepare for this maintenance window, kindly complete any necessary top-ups before 00:30 AM EAT on September 22nd. You can also consider using other available payment options during this window. Kindly note that M-PESA top-ups will resume normal processing after 3:30 AM EAT.
We apologize for any inconvenience this may cause and appreciate your understanding as our payment partners work to improve their services. If you have any questions or concerns, please don't hesitate to reach out to us via info@africastalking.com.
As always, thank you for your continued trust and partnership.
Best regards,
Africa’s Talking
Posted on Sep 15, 2025 - 11:00 EAT
We hope this message finds you well.
M-PESA will be conducting a planned system upgrade on September 22nd, 2025, from 00:30 AM to 3:30 AM EAT to enhance its services and user experience.
During this 3-hour maintenance window:
- M-PESA top-ups will not reflect in your Africa's Talking account
- Any M-PESA payments attempted during this period will be temporarily unavailable
- Customers attempting M-PESA transactions will receive a maintenance notification message
To prepare for this maintenance window, kindly complete any necessary top-ups before 00:30 AM EAT on September 22nd. You can also consider using other available payment options during this window. Kindly note that M-PESA top-ups will resume normal processing after 3:30 AM EAT.
We apologize for any inconvenience this may cause and appreciate your understanding as our payment partners work to improve their services. If you have any questions or concerns, please don't hesitate to reach out to us via info@africastalking.com.
As always, thank you for your continued trust and partnership.
Best regards,
Africa’s Talking
Posted on Sep 15, 2025 - 11:00 EAT