All systems are operational

Past Incidents

Monday 10 May 2021 12:00:00 AM

Service Advisory | Scheduled Maintenance on Safaricom Mpesa, scheduled 4 months ago

Dear Customer,

We would like to provide an update on upcoming scheduled system maintenance for Monday 10th May 2021 starting from 0100 hours to 0130 hours.

Kindly note that we won't be able to process any payment transactions on your behalf during this window. However, the processing of all transactions will resume after the maintenance activity.

As per usual, after the maintenance period is complete, kindly ensure that your services are running as they should and please reach out to us in case of any challenges.

How can you reach us for support? Email us at: payments@africastalking.com

Kind Regards, Africa's Talking Payments API Team

Sunday 9 May 2021 12:00:00 AM

No incidents reported

Saturday 8 May 2021 12:00:00 AM

Service Advisory | Airtime Outage Across Multiple Markets.

Dear Client,

This is to inform you that we are experiencing a challenge in delivering Airtime in the following markets; Cameroon, Ethiopia, Ghana, Ivory Coast, Malawi, Rwanda, Senegal, South Africa and Zambia.

Our engineers are currently working on resolving the issue and we will send an update once the issue is fully resolved.

We apologize for the inconvenience.

Kind Regards, Africa's Talking Team

Friday 7 May 2021 12:00:00 AM

No incidents reported