All systems are operational

Past Incidents

Wednesday 15 Sep 2021 12:00:00 AM

Bulk SMS Intermittent Outage - Incoming Messages - Safaricom - Kenya

[RESOLVED]

We are having an intermittent outage affecting incoming messages to shortcodes from Safaricom numbers.

The outage is due to a network issue on one of the databases.

We are working on fixing it.

Tentatively the service should be up and running smoothly within the next 30 minutes.

Tuesday 14 Sep 2021 12:00:00 AM

No incidents reported

Monday 13 Sep 2021 12:00:00 AM

Bulk SMS Outgoing SMS Outage - South Africa

[RESOLVED]

We are experiencing an outage processing and delivering any outgoing messages to South African phone numbers.

The cause of the outage is currently under investigation.

We expect to have the services resume in the next 1 hour.