Some systems are experiencing issues
Scheduled Maintenance
Service Advisory | Scheduled Maintenance on M-PESA

Dear client,

This is to inform you Safaricom will carryout a planned system maintenance on Monday 23rd May 2022 starting from 0100 hrs. to 0130 hrs.

During the maintenance, we will be unable to process any payment transactions.

Should you experience any anomalies after the maintenance, please reach out to payments@africastalking.com for help

Kind Regards, Africa's Talking Airtime Team

Past Incidents

Tuesday 11 Jan 2022 12:00:00 AM

No incidents reported

Monday 10 Jan 2022 12:00:00 AM

Bulk SMS Safaricom Kenya - Incoming SMS - Shortcodes

[RESOLVED] 2200 Hours EAT

We are currently not receiving incoming messages sent from users to shortcodes on Safaricom.

This has been escalated to the Safaricom Network team to assist resolve the issue on their applications tasked with sending the messages to our endpoints.

We will keep you posted on the progress of resolution.

Bulk SMS MTN Nigeria - Bulk SMS Outage

We are currently experiencing a Throttling Error upon messages to the MTN SMS Gateway.

The issue has been escalated to the MTN Team for resolution.

Sunday 9 Jan 2022 12:00:00 AM

USSD USSD Downtime | Rwanda

UPDATE: The issue has been resolved.

We are experiencing a downtime on our Rwanda USSD services due to connectivity issues.

We are working on resolving this as soon as possible.

Our sincere apologies for any inconvenience this may cause. We will update you once the issue is resolved.