Some systems are experiencing issues
Scheduled Maintenance
Service Advisory | Scheduled maintenance on M-PESA

Dear customer,

This is to inform you that M-PESA will be undergoing planned system maintenance on Monday 10th October 2022 starting from 0100 hrs. to 0130 hrs.

During that period, we will be unable to process any payment notifications.

Should you experience any anomalies after the maintenance, kindly reach out to payments@africastalking.com for assistance.

Kind Regards, Africastalking Payments Team

Past Incidents

Thursday 22 Sep 2022 12:00:00 AM

Service Advisory | Scheduled Maintenance on Airtel Kenya, scheduled 2 weeks ago

Dear Customer,

Kindly note that there will be a scheduled system maintenance on Airtel Pretups application on the night of 21st September 2022 (i.e. 22nd September 2022 0000hrs to 0200hrs EAT) & on the night of 23rd September 2022 (i.e. 24th September 2022 from 0000hrs to 0100hrs EAT).

During the period, we will be unable to process airtel airtime top-ups.

Should you experience any challenges after maintenance, please reach out to airtime@africastalking.com for help.

Kind Regards, Africa's Talking Airtime Team

Wednesday 21 Sep 2022 12:00:00 AM

No incidents reported

Tuesday 20 Sep 2022 12:00:00 AM

No incidents reported

Monday 19 Sep 2022 12:00:00 AM

Airtime Service Advisory | Airtime delivery issue on Airtel

We are currently experiencing an issue which is affecting airtime delivery on Airtel network

We kindly request for your patience as we work on resolution as soon as possible.

Sorry for the inconvenience caused