All Systems Operational

Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
99.92 % uptime
Today
Bulk Operational
90 days ago
99.84 % uptime
Today
Premium Operational
90 days ago
100.0 % uptime
Today
Airtime Operational
90 days ago
99.99 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
USSD Operational
90 days ago
99.82 % uptime
Today
Mobile Data Operational
90 days ago
100.0 % uptime
Today
Echo Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Docs Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 4, 2026

Service Outage
Resolved - The issue has been resolved. Thank you for your patience.
Sep 4, 17:13 EAT
Identified - We are currently experiencing service interruptions for the following:

USSD and Airtime - Safaricom Kenya
USSD - Airtel Kenya
USSD - Equitel Kenya
USSD - Telkom Kenya
Airtime - Telkom Kenya
Airtime - MTN Uganda
SMS - Moov CIV
USSD and Airtime - Airtel Nigeria
USSD and Airtime - Globacom Nigeria
USSD - Airtel Malawi
USSD and SMS - TNM Malawi
USSD - Airtel, Yas, Vodacom Tanzania
USSD - MTN and Glo Nigeria
Airtime - MTN, Zamtel Zambia
Airtime - Glo Nigeria
Payments (M-Pesa Top ups) - Safaricom Kenya

Our team is actively working on resolving the issue.
Sep 4, 16:49 EAT

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Intermittent Delivery Issues - Safaricom Kenya - SMS
Resolved - This incident has been resolved.
Aug 27, 16:24 EAT
Identified - We are currently experiencing degraded performance affecting delivery of SMS to Safaricom Kenya phone numbers.

This is a result of a platform change undertaken by Safaricom to migrate SMS services to a new gateway resulting in resource constraints on the existing SMS gateway hence the intermittent delivery issues.

Safaricom planning team have scheduled specific days to migrate SMS Service providers to the new gateway. We are scheduled to be migrated on Thursday 9th July.

Before then, we are working with Safaricom engineers to optimize our platform so as to manage the degraded platform services on Safaricom side and minimize the impact.
Jul 6, 11:45 EAT
Outage on Outgoing SMS Requests
Resolved - The issue has been resolved.
Aug 27, 12:50 EAT
Identified - We are currently experiencing an issue affecting one of our routing services that verifies the sender Id or short code being used.

The result is requests are failing with the error InvalidSenderId.

Our engineers are working on resolving this within the next few minutes
Aug 27, 12:09 EAT

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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