SMS - Delivery Reports Outage - Safaricom - Kenya

Incident Report for Africa's Talking

Resolved

The incident has been resolved.

Posted Oct 19, 2024 - 11:24 EAT

Identified

We are currently not receiving delivery reports from Safaricom for most messages that have been submitted to their gateway.

Issue has been escalated to their engineers for troubleshooting.

Posted Oct 18, 2024 - 10:42 EAT

This incident affected: SMS (Bulk, Premium).