Some systems are experiencing issues

Past Incidents

Monday 23 Nov 2020 12:00:00 AM

Airtime Airtime Delays | Safaricom KE

We are currently experiencing an issue is the processing of Airtime on Safaricom network

We are currently working on resolving the issue as soon as possible.

We sincerely apologize for the inconvenience caused.

Sunday 22 Nov 2020 12:00:00 AM

No incidents reported

Saturday 21 Nov 2020 12:00:00 AM

Voice Service Advisory Nigeria | Voice Scheduled Maintenance

Dear Customer,

We would like to inform you that we will be having a migration scheduled for today, the 21st of November on our Voice network in Nigeria, between 2000Hrs and 2400Hrs.

Kindly note that during this migration window, we won't be able to process any calls in Nigeria. The process will also involve some changes that will be communicated in a separate email.

After the maintenance period is complete, kindly ensure that your services are running as they should and please reach out to us in case of any challenges.

We apologise for any inconvenience caused and appreciate your understanding during this process.

Kind Regards, Africa's Talking Voice Team.