All systems are operational
Scheduled Maintenance
Service Advisory | Scheduled Network Change on Safaricom, Kenya

Dear Client,

This is to inform you that Safaricom will carry out a scheduled network fail-over/redundancy test on the 4th and 5th November 2020 from 2330hrs to 0500hrs the next day that might cause degraded service on USSD.

Kindly run tests thereafter to ensure your services are running optimally.

Feel free to reach out to us in case of any issues on

Thanks and have a lovely evening!

Past Incidents

Thursday 29 Oct 2020 12:00:00 AM

No incidents reported

Wednesday 28 Oct 2020 12:00:00 AM

Bulk SMS Safaricom KE - SMS Delays

There is currently an intermittent delay on Safaricom SMSC while terminating some messages to handsets.

The issue is under investigation by Safaricom engineers.

We will update the status as the resolution progresses.

Airtime Airtime Delays | Safaricom KE

We are currently exxperiencing a delay in processing Airtime Transactions on Safaricom network

Our team is working to have the issue resolved as soon as possible.

We sincerely apologize for the inconvenience caused.

Tuesday 27 Oct 2020 12:00:00 AM

No incidents reported