Intermittent Service Delivery for Voice in Kenya
Update - We are continuing to engage with the telco to resolve this issue.
Aug 27, 2024 - 12:01 EAT
Investigating - We are currently investigating this issue.
Aug 24, 2024 - 12:21 EAT
Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
98.24 % uptime
Today
Bulk Operational
90 days ago
96.66 % uptime
Today
Premium Operational
90 days ago
99.82 % uptime
Today
Airtime Operational
90 days ago
99.73 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Voice Degraded Performance
90 days ago
99.9 % uptime
Today
USSD Operational
90 days ago
99.63 % uptime
Today
Mobile Data Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
99.99 % uptime
Today
Web Operational
90 days ago
99.89 % uptime
Today
Docs ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.67 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 14, 2024
Downtime on Airtel KE Airtime service
Resolved - This incident has been resolved.
Sep 14, 21:16 EAT
Identified - We are currently experiencing a challenge processing Airtime on Airtele KE network as a result of an issue on the telco side.

We shall advise once the service is fully restored.

We regret the inconvenience caused.
Sep 14, 20:43 EAT
Downtime on Airtel KE Airtime service
Resolved - This incident has been resolved.
Sep 14, 15:50 EAT
Identified - We are currently experiencing a downtime on Airtime KE network as a result of an issue on the providers side.
We shall advise once resolved

Apologies for the inconvenience caused.
Sep 14, 15:24 EAT
Sep 13, 2024
Delays in processing airtime on Airtel KE network
Resolved - This incident has been resolved.
Sep 13, 08:17 EAT
Identified - We are currently experiencing a delay in processing Airtime on Airtel Kenya network

We are working on resolving the issue as soon as possible

Apologies for the inconvenience caused.
Sep 13, 06:34 EAT
Sep 12, 2024

No incidents reported.

Sep 11, 2024
Silent Audio on Incoming Calls in Tanzania
Resolved - This incident has been resolved.
Sep 11, 15:38 EAT
Investigating - We are currently investigating this issue. Please note that outbound calls are OK.
Sep 10, 16:59 EAT
Sep 10, 2024
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
Challenges processing Airtime on Airtel Kenya Network
Resolved - This incident has been resolved.
Sep 3, 07:36 EAT
Identified - We are currently experiencing challenges processing Airtime on Airtel KE network

We are actively working on resolving the issue.

We regret the inconvenience caused
Sep 3, 07:09 EAT
Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

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