Voice Downtime- Rwanda
Identified - Dear Client,

Please note that our provider is facing challenges on the SBC we connect to causing calls to timeout.

We are currently following up with their engineers to ensure the issue is fixed as soon as possible.

Apologies for the inconvinience.
May 28, 2026 - 11:39 EAT
Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
99.98 % uptime
Today
Bulk Operational
90 days ago
99.96 % uptime
Today
Premium Operational
90 days ago
100.0 % uptime
Today
Airtime Operational
90 days ago
99.97 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Voice Partial Outage
90 days ago
98.25 % uptime
Today
USSD Operational
90 days ago
99.72 % uptime
Today
Mobile Data Operational
90 days ago
100.0 % uptime
Today
Echo Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Docs Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 28, 2026

Unresolved incident: Voice Downtime- Rwanda.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026
Degraded Performance - Outgoing SMS - Airtel Nigeria
Resolved - This incident has been resolved.
May 18, 16:18 EAT
Investigating - Airtel is currently undergoing a network migration, which is impacting Bulk SMS delivery on Airtel routes and may cause intermittent issues.

We understand how critical reliable SMS delivery is to your operations, and we sincerely regret the disruption this may cause. Please be assured that we are in constant engagement with the Airtel team and are prioritizing this to ensure services are fully restored as quickly as possible.

We truly value your partnership and appreciate your patience and continued trust while this is resolved. We will keep you updated as stability improves.
May 4, 13:16 EAT
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
Emergency Network Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 14:00 EAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 13:00 EAT
Update - We will be undergoing scheduled maintenance during this time.
May 14, 12:59 EAT
Scheduled - This is to inform you that there's a network maintenance today from 1300hrs (EAT) to 1400hrs (EAT).
This will affect our products across the following markets:

USSD and Airtime - Safaricom Kenya
USSD - Airtel Kenya
USSD - Equitel Kenya
USSD - Telkom Kenya
Airtime - Telkom Kenya
Airtime - MTN Uganda
SMS - Moov CIV
USSD and Airtime - Airtel Nigeria
USSD and Airtime - Globacom Nigeria
USSD - Airtel Malawi
USSD and SMS - TNM Malawi
USSD - Airtel, Yas, Vodacom Tanzania
USSD - MTN and Glo Nigeria
Airtime - MTN, Zamtel Zambia
Airtime - Glo Nigeria
Payments (MPesa Topups) - Safaricom Kenya

We apologise for the inconvenience and appreciate your patience during this time.
Kindly run a test after the maintenance is complete, and reach out to us in case of any issues at info@africastalking.com.

Kind regards,
Africa's Talking.
May 14, 12:53 EAT
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