Challenges processing airtime on Safaricom network

Incident Report for Africa's Talking

Resolved

This incident has been resolved.

Posted Oct 29, 2026 - 12:12 EAT

Identified

We are currently experiencing challenges with airtime delivery on Safaricom network due to a challenge on the provider's side.

The team is actively working on resolving the issue.

Apologies for the inconvenience caused.

Posted Oct 29, 2026 - 09:13 EAT

This incident affected: Airtime.