Intermittent Outgoing SMS Outage - Safaricom - Kenya

Incident Report for Africa's Talking

Resolved

The issue has been resolved.

Posted Aug 24, 2024 - 09:40 EAT

Identified

We are currently experiencing service degradation on Safaricom SMS Gateway that's intermittently affecting SMS requests.

This is due to an outage on Safaricom side resulting in the error Internal Server Error.

Safaricom engineers are working on resolution.

Posted Aug 23, 2024 - 07:15 EAT

This incident affected: SMS (Bulk, Premium).