As part of our ongoing commitment to delivering exceptional service quality and reliability, we will be migrating our voice services infrastructure in Kenya to an enhanced data center facility.
Scheduled Maintenance Window: Date: Saturday, June 28th, 2025 Time: 12:00 AM - 3:00 AM EAT
What to Expect: We anticipate extremely minimal service disruption during this upgrade, with most clients experiencing no interruption at all. However, to ensure transparency, we want to inform you that in rare circumstances, some services may experience brief intermittent connectivity for up to a few hours as we complete the migration process.
Looking Forward: This infrastructure enhancement is a strategic investment designed to significantly improve service stability and performance. Once completed, you can expect enhanced reliability with minimal to no planned maintenance downtimes in the future.
Action Required: No changes or actions are required on your end. All configurations will remain identical post-migration.
We appreciate your continued trust in us and apologize for any inconvenience this brief maintenance window may cause. Should you have any questions or concerns, please don't hesitate to reach out to our support team via voice@africastalking.com.