Degraded Performance - Outgoing SMS - Safaricom Kenya

Incident Report for Africa's Talking

Resolved

The incident was resolved on 25th January 2pm EAT.

Posted Jan 26, 2026 - 12:09 EAT

Identified

We are currently experiencing an outage affecting delivery of messages to Safaricom Kenya phone numbers.

The issue has been escalated to Safaricom engineers for resolution.

We will share more updates shortly.

Posted Jan 25, 2026 - 07:24 EAT

This incident affected: SMS (Bulk).