Service Outage

Incident Report for Africa's Talking

Resolved

The issue has been resolved. Thank you for your patience.

Posted Sep 24, 2026 - 15:03 EAT

Identified

We are currently experiencing service interruptions for the following:

USSD and Airtime - Safaricom Kenya
USSD - Airtel Kenya
USSD - Equitel Kenya
USSD and Airtime - Telkom Kenya
Airtime - MTN Uganda
SMS - Moov CIV
USSD and Airtime - Airtel Nigeria
USSD and Airtime - Globacom Nigeria
USSD - Airtel Malawi
SMS - TNM Malawi
USSD - Airtel, Yas and Vodacom Tanzania
USSD - MTN and Glo Nigeria
Airtime - MTN and Zamtel Zambia
Airtime - Glo Nigeria
Payments (M-Pesa Top ups) - Safaricom Kenya

Our team is actively working on resolving the issue.

Posted Sep 24, 2026 - 14:38 EAT

This incident affected: SMS (Bulk) and Airtime, USSD.