Delivery Delay on Safaricom Outgoing SMS

Incident Report for Africa's Talking

Resolved

This incident has been resolved.

Posted May 01, 2025 - 11:04 EAT

Identified

We are currently experiencing degraded performance on the Safaricom SMS Gateway.

This is impacting termination to the end user as a result of the gateway outage on Safaricom side.

Safaricom engineering team are working on resolving this.

Posted Apr 29, 2025 - 15:40 EAT

This incident affected: SMS (Bulk).