Outage on Safaricom Bulk SMS Gateways

Incident Report for Africa's Talking

Resolved

This incident has been resolved.

Posted Jul 11, 2024 - 09:27 EAT

Update

We are continuing to monitor for any further issues.

Posted Jul 11, 2024 - 09:09 EAT

Update

We are continuing to monitor for any further issues.

Posted Jul 10, 2024 - 19:02 EAT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 10, 2024 - 15:52 EAT

Identified

We are experiencing an outage on Safaricom Bulk SMS.

This is due to outages on their endpoints.

The issue has been escalated to their engineers.

Posted Jul 10, 2024 - 11:28 EAT

This incident affected: SMS (Bulk).