Degraded Perfomance on Safaricom SMS Gateway

Incident Report for Africa's Talking

Resolved

The issue has been fully resolved.

Posted Jul 17, 2024 - 10:34 EAT

Monitoring

Safaricom have fixed the issue, we are monitoring.

Posted Jul 16, 2024 - 18:40 EAT

Identified

We are currently experiencing degraded perfomance on Safaricom SMS Gateway.

This is as a result of an application error on their side that's causing some requests not to be processed.

Their application engineers are working on reoslving this.

Posted Jul 16, 2024 - 14:39 EAT

This incident affected: SMS (Bulk).