Outgoing SMS Outage - Safaricom - Kenya

Incident Report for Africa's Talking

Resolved

The issue has been resolved.

Posted Aug 16, 2025 - 16:19 EAT

Investigating

We are currently experiencing an outage on Safaricom's SMS Gateway due to timeouts on their gateway.

The issue has been escalated to Safaricom for resolution.

Posted Aug 16, 2025 - 13:54 EAT

This incident affected: SMS (Bulk).