Investigating - We are currently unable to process USSD requests on Glo
We are actively working to restore the service.
Sep 02, 2025 - 16:06 EAT
We are actively working to restore the service.
Sep 02, 2025 - 16:06 EAT
Update - We have restored Malawi (all telcos), Ghana (all telcos), and Ethiopia (Safaricom only)
Jul 26, 2025 - 12:40 EAT
Jul 26, 2025 - 12:40 EAT
Update - Ghana has been restored.
Kindly resume processing your transactions
Dec 20, 2024 - 16:05 EAT
Kindly resume processing your transactions
Dec 20, 2024 - 16:05 EAT
Identified - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:26 EAT
Oct 15, 2024 - 11:26 EAT
Investigating - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:09 EAT
Oct 15, 2024 - 11:09 EAT
SMS
Operational
Bulk
Operational
Premium
Operational
Airtime
Operational
Chat
Operational
Insights
Operational
Voice
Operational
USSD
Operational
Mobile Data
Operational
Sandbox
Operational
Web
Operational
Docs
Operational
Website
Operational
Dashboard
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Systems Maintenance Jan 22, 2026 00:00-03:00 EAT
Dear Valued Customer,
We hope this email finds you well.
As part of our commitment to providing reliable and efficient services, we will be performing scheduled maintenance on our systems this Thursday, 22nd January, from 0000hrs to 0300hrs (EAT).
During this period, you may experience temporary service disruptions affecting all USSD Codes, SMS Short Codes and SenderIDs, Voice, Data and Airtime services across all countries. However, we will make every effort to minimise the impact and restore full functionality as quickly as possible.
We sincerely apologize for any inconvenience this may cause to your operations. Your patience and understanding during this necessary maintenance period are greatly appreciated.
Once the maintenance is complete, we recommend conducting a brief test of our services. If you encounter any issues, please don't hesitate to contact our support team at info@africastalking.com.
Thank you for your continued partnership.
Kind regards,
Africa's Talking.
Posted on Jan 20, 2026 - 11:10 EAT
We hope this email finds you well.
As part of our commitment to providing reliable and efficient services, we will be performing scheduled maintenance on our systems this Thursday, 22nd January, from 0000hrs to 0300hrs (EAT).
During this period, you may experience temporary service disruptions affecting all USSD Codes, SMS Short Codes and SenderIDs, Voice, Data and Airtime services across all countries. However, we will make every effort to minimise the impact and restore full functionality as quickly as possible.
We sincerely apologize for any inconvenience this may cause to your operations. Your patience and understanding during this necessary maintenance period are greatly appreciated.
Once the maintenance is complete, we recommend conducting a brief test of our services. If you encounter any issues, please don't hesitate to contact our support team at info@africastalking.com.
Thank you for your continued partnership.
Kind regards,
Africa's Talking.
Posted on Jan 20, 2026 - 11:10 EAT