Investigating - Airtel is currently undergoing a network migration, which is impacting Bulk SMS delivery on Airtel routes and may cause intermittent issues.
We understand how critical reliable SMS delivery is to your operations, and we sincerely regret the disruption this may cause. Please be assured that we are in constant engagement with the Airtel team and are prioritizing this to ensure services are fully restored as quickly as possible.
We truly value your partnership and appreciate your patience and continued trust while this is resolved. We will keep you updated as stability improves.
May 04, 2026 - 13:16 EAT
SMS
Operational
90 days ago
99.93
% uptime
Today
Bulk
Operational
90 days ago
99.87
% uptime
Today
Premium
Operational
90 days ago
100.0
% uptime
Today
Airtime
Operational
90 days ago
99.88
% uptime
Today
Chat
Operational
90 days ago
100.0
% uptime
Today
Insights
Operational
90 days ago
100.0
% uptime
Today
Voice
Operational
90 days ago
98.34
% uptime
Today
USSD
Operational
90 days ago
99.55
% uptime
Today
Mobile Data
Operational
90 days ago
100.0
% uptime
Today
Echo
Operational
90 days ago
100.0
% uptime
Today
Sandbox
Operational
90 days ago
100.0
% uptime
Today
Web
Operational
90 days ago
100.0
% uptime
Today
Docs
Operational
90 days ago
100.0
% uptime
Today
Website
Operational
90 days ago
100.0
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
May 14, 14:00 EAT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 13:00 EAT
Update -
We will be undergoing scheduled maintenance during this time.
May 14, 12:59 EAT
Scheduled -
This is to inform you that there's a network maintenance today from 1300hrs (EAT) to 1400hrs (EAT). This will affect our products across the following markets:
USSD and Airtime - Safaricom Kenya USSD - Airtel Kenya USSD - Equitel Kenya USSD - Telkom Kenya Airtime - Telkom Kenya Airtime - MTN Uganda SMS - Moov CIV USSD and Airtime - Airtel Nigeria USSD and Airtime - Globacom Nigeria USSD - Airtel Malawi USSD and SMS - TNM Malawi USSD - Airtel, Yas, Vodacom Tanzania USSD - MTN and Glo Nigeria Airtime - MTN, Zamtel Zambia Airtime - Glo Nigeria Payments (MPesa Topups) - Safaricom Kenya
We apologise for the inconvenience and appreciate your patience during this time. Kindly run a test after the maintenance is complete, and reach out to us in case of any issues at info@africastalking.com.