Investigating - We are currently experiencing a service outage affecting the "020..." voice number series in Nigeria. Our provider is actively working to resolve the issue. We sincerely apologize for any inconvenience this may cause.
Jan 07, 2025 - 19:35 EAT
Investigating - Calls for all Kenyan customers on the trunk prefix +254730731*** are currently failing. We are working with the Telco to resolve the issue. Customers on all the other prefixes are not affected. We regret the inconvenience.
Dec 03, 2024 - 10:45 EAT
SMS
Operational
90 days ago
99.41
% uptime
Today
Bulk
Operational
90 days ago
98.87
% uptime
Today
Premium
Operational
90 days ago
99.95
% uptime
Today
Airtime
Operational
90 days ago
99.92
% uptime
Today
Chat
Operational
90 days ago
100.0
% uptime
Today
Insights
Operational
90 days ago
100.0
% uptime
Today
Voice
Degraded Performance
90 days ago
97.96
% uptime
Today
USSD
Operational
90 days ago
99.97
% uptime
Today
Mobile Data
Operational
90 days ago
100.0
% uptime
Today
Sandbox
Operational
90 days ago
100.0
% uptime
Today
Web
Operational
90 days ago
99.9
% uptime
Today
Docs
?
Operational
90 days ago
100.0
% uptime
Today
Website
?
Operational
90 days ago
100.0
% uptime
Today
Dashboard
?
Operational
90 days ago
99.7
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jan 20, 15:40 EAT
Investigating -
We are currently experiencing an outage with MTN that is affecting message delivery. We are actively working to resolve the issue.
Jan 19, 23:24 EAT
Completed -
The scheduled maintenance has been completed.
Jan 18, 01:00 EAT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 23:00 EAT
Scheduled -
Dear Valued Customer,
This is to inform you of an emergency maintenance activity in Rwanda that will take place today, Friday 17th January, from 2200hrs (CAT) to 0000hrs (CAT). This will affect our SMS and USSD products on MTN and Airtel.
We apologise for the inconvenience and appreciate your patience during this time. Kindly run a test after the maintenance is complete, and reach out to us in case of any issues at info@africastalking.com.
Resolved -
This incident has been resolved.
Jan 13, 13:12 EAT
Update -
We are continuing to investigate this issue.
Dec 9, 14:29 EAT
Investigating -
The downtime has been identified to have been caused by fiber fault and Safaricom's transmission team have been engaged to assist. Restoration is underway.
Dec 9, 13:27 EAT