Investigating - We are currently experiencing a service outage affecting the "020..." voice number series in Nigeria. Our provider is actively working to resolve the issue. We sincerely apologize for any inconvenience this may cause.
Jan 07, 2025 - 19:35 EAT
Update - Ghana has been restored.

Kindly resume processing your transactions

Dec 20, 2024 - 16:05 EAT
Identified - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:26 EAT
Investigating - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:09 EAT
Investigating - Calls for all Kenyan customers on the trunk prefix +254730731*** are currently failing. We are working with the Telco to resolve the issue. Customers on all the other prefixes are not affected. We regret the inconvenience.
Dec 03, 2024 - 10:45 EAT
SMS Operational
90 days ago
99.68 % uptime
Today
Bulk Operational
90 days ago
99.41 % uptime
Today
Premium Operational
90 days ago
99.95 % uptime
Today
Airtime Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Voice Degraded Performance
90 days ago
97.96 % uptime
Today
USSD Operational
90 days ago
99.97 % uptime
Today
Mobile Data Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
99.9 % uptime
Today
Docs ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.7 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 5, 2025

No incidents reported today.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025
Resolved - This incident has been resolved.
Feb 1, 16:18 EAT
Identified - We are currently experiencing an outage affecting delivery to MTN numbers.

The issue has been escalated for troubleshooting.

Jan 31, 23:57 EAT
Jan 31, 2025
Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

Jan 22, 2025
Resolved - This incident has been resolved.
Jan 22, 14:09 EAT
Investigating - We are currently investigating this issue.
Jan 21, 13:03 EAT