Intermittent Service Delivery for Voice in Nigeria
Investigating - We are currently experiencing a service outage affecting the "020..." voice number series in Nigeria. Our provider is actively working to resolve the issue. We sincerely apologize for any inconvenience this may cause.
Jan 07, 2025 - 19:35 EAT
Airtime Service Downtime in Ghana, Ethiopia, Malawi,Zimbabwe, Mozambique - Ghana is restored
Update - Ghana has been restored.

Kindly resume processing your transactions
Dec 20, 2024 - 16:05 EAT
Identified - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:26 EAT
Investigating - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:09 EAT
Voice Interruption Notice on +254730731*** Network Prefix (Kenya)
Investigating - Calls for all Kenyan customers on the trunk prefix +254730731*** are currently failing. We are working with the Telco to resolve the issue. Customers on all the other prefixes are not affected. We regret the inconvenience.
Dec 03, 2024 - 10:45 EAT
Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
99.41 % uptime
Today
Bulk Operational
90 days ago
98.87 % uptime
Today
Premium Operational
90 days ago
99.95 % uptime
Today
Airtime Operational
90 days ago
99.92 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Voice Degraded Performance
90 days ago
97.96 % uptime
Today
USSD Operational
90 days ago
99.97 % uptime
Today
Mobile Data Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
99.9 % uptime
Today
Docs ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.7 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 23, 2025

No incidents reported today.

Jan 22, 2025
SMS Downtime on Airtel in Zambia
Resolved - This incident has been resolved.
Jan 22, 14:09 EAT
Investigating - We are currently investigating this issue.
Jan 21, 13:03 EAT
Jan 21, 2025
Jan 20, 2025
SMS Outage - MTN Nigeria
Resolved - This incident has been resolved.
Jan 20, 15:40 EAT
Investigating - We are currently experiencing an outage with MTN that is affecting message delivery. We are actively working to resolve the issue.
Jan 19, 23:24 EAT
Jan 19, 2025
Jan 18, 2025
Emergency Maintenance Activity in Rwanda
Completed - The scheduled maintenance has been completed.
Jan 18, 01:00 EAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 23:00 EAT
Scheduled - Dear Valued Customer,

This is to inform you of an emergency maintenance activity in Rwanda that will take place today, Friday 17th January, from 2200hrs (CAT) to 0000hrs (CAT). This will affect our SMS and USSD products on MTN and Airtel.

We apologise for the inconvenience and appreciate your patience during this time. Kindly run a test after the maintenance is complete, and reach out to us in case of any issues at info@africastalking.com.

Kind regards,
Africa's Talking.
Jan 17, 16:59 EAT
Jan 17, 2025
SMS Outage - Malawi
Resolved - The incident has been resolved.
Jan 17, 17:51 EAT
Identified - We are currently experiencing an outage delivering messages to Malawi.

This is as a result of an internet outage within the Airtel Malawi network which has affected access to their SMSC.

The telco is working on resolving this.
Jan 16, 12:52 EAT
Jan 16, 2025
Jan 15, 2025

No incidents reported.

Jan 14, 2025
USSD Downtime - MTN Nigeria
Resolved - This incident has been resolved.
Jan 14, 14:06 EAT
Update - We are continuing to investigate this issue.
Jan 14, 14:05 EAT
Investigating - We are currently unable to process MTN USSD requests in Nigeria. We are actively working to restore the service.
Jan 11, 14:18 EAT
Jan 13, 2025
Intermittent Service Delivery for Voice in Kenya
Resolved - This incident has been resolved.
Jan 13, 13:12 EAT
Update - We are continuing to investigate this issue.
Dec 9, 14:29 EAT
Investigating - The downtime has been identified to have been caused by fiber fault and Safaricom's transmission team have been engaged to assist. Restoration is underway.
Dec 9, 13:27 EAT
Jan 12, 2025

No incidents reported.

Jan 11, 2025
Jan 10, 2025
SMS Outage Safaricom Kenya
Resolved - This incident has been resolved.
Jan 10, 13:54 EAT
Identified - We are currently experiencing an outage affecting delivery to Safaricom numbers.

The issue has been escalated to Safaricom engineers for troubleshooting.
Jan 10, 11:10 EAT
Jan 9, 2025

No incidents reported.

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