All Systems Operational
Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
99.6 % uptime
Today
Bulk Operational
90 days ago
99.2 % uptime
Today
Premium Operational
90 days ago
100.0 % uptime
Today
Airtime Operational
90 days ago
99.23 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
USSD Operational
90 days ago
99.01 % uptime
Today
Mobile Data Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
99.99 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Docs ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Challenges processing Airtime on Airtel network
Resolved - This incident has been resolved.
Jul 26, 13:38 EAT
Update - We are continuing to investigate this issue.
Jul 26, 13:36 EAT
Investigating - We are currently experiencing challenges processing Airtime on Airtel Nigeria network.

We are actively working on resolving the issue.

Sincere apologies for the inconvenience caused.
Jul 25, 13:36 EAT
Jul 25, 2024
Jul 24, 2024
Service Advisory | Downtime on USSD; MTN Rwanda
Resolved - We're now receiving USSD traffic from MTN.
Jul 24, 12:17 EAT
Identified - The issue has been identified and a fix is being implemented.
Jul 23, 16:59 EAT
Investigating - We are currently experiencing an outage. We're working closely with the telco to restore the service.
Jul 23, 15:50 EAT
Jul 23, 2024
Jul 22, 2024
Challenges processing Airtime on Airtel network
Resolved - This incident has been resolved.
Jul 22, 11:29 EAT
Identified - We are currently experiencing challenges processing Airtime on Airtel Kenya network

We are actively working on resolving the issue.

Sincere apologies for the inconvenience caused.
Jul 21, 19:37 EAT
Jul 21, 2024
Jul 20, 2024

No incidents reported.

Jul 19, 2024
Outage on Safaricom Incoming SMS and Delivery Reports
Resolved - The incident has been fully resolved.

We are receiving delivery reports and incoming messages.
Jul 19, 15:34 EAT
Monitoring - Safaricom have fixed the application issue that was causing the delivery reports and incoming messages not to be forwarded.
Jul 19, 14:32 EAT
Investigating - We are currently not receiving delivery reports and incoming SMS from Safaricom.

This has been escalated to their application engineers to resolve the issue.

For outgoing SMS, delivery is ongoing well however the status is what is affected.
Jul 19, 09:27 EAT
Jul 18, 2024

No incidents reported.

Jul 17, 2024
Degraded Perfomance on Safaricom SMS Gateway
Resolved - The issue has been fully resolved.
Jul 17, 10:34 EAT
Monitoring - Safaricom have fixed the issue, we are monitoring.
Jul 16, 18:40 EAT
Identified - We are currently experiencing degraded perfomance on Safaricom SMS Gateway.

This is as a result of an application error on their side that's causing some requests not to be processed.

Their application engineers are working on reoslving this.
Jul 16, 14:39 EAT
Jul 16, 2024
Safaricom Bulk SMS Outage
Resolved - The issue has been resolved.
Jul 16, 07:22 EAT
Identified - We are experiencing an outage on the Safaricom SMS Platform affecting validation of SMS requests.

Safaricom engineers are working on resolving this.
Jul 15, 19:09 EAT
Jul 15, 2024
Service Advisory | Planned Network Maintenance on Safaricom
Resolved - This incident has been resolved.
Jul 15, 09:03 EAT
Update - We are continuing to monitor for any further issues.
Jul 12, 17:22 EAT
Monitoring - Dear Valued Customer,

This is to inform you that Safaricom will be conducting network maintenance this weekend from Sunday 14th July, 2300hrs (EAT) to Monday 15th July 0500hrs (EAT). During this time, you will experience a degradation of our products and services in Kenya.

We apologise for the inconvenience and appreciate your patience during this time. Kindly run a test after the maintenance is complete, and reach out to us in case of any issues at info@africastalking.com.

Kind regards,

Africa's Talking.
Jul 12, 17:22 EAT
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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