Airtime Service Downtime in Ghana, Ethiopia, Malawi,Zimbabwe, Mozambique
Identified - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:26 EAT
Investigating - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:09 EAT
Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
98.64 % uptime
Today
Bulk Operational
90 days ago
97.44 % uptime
Today
Premium Operational
90 days ago
99.85 % uptime
Today
Airtime Partial Outage
90 days ago
98.65 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
99.92 % uptime
Today
USSD Operational
90 days ago
99.69 % uptime
Today
Mobile Data Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
99.91 % uptime
Today
Docs ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.73 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 18, 2024

No incidents reported today.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024
Service Advisory | Planned Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 02:00 EAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 20:30 EAT
Scheduled - Dear Valued Customer,

This is to inform you that there's a planned network maintenance from Friday 11th October, 2030hrs (EAT) to Saturday 12th October, 0200hrs (EAT). This will affect our products across the following markets:

- Côte d'Ivoire (Moov) - SMS
- Malawi (TNM) - SMS and USSD
- Malawi (Airtel) - USSD
- Kenya (Airtel) - USSD
- Kenya (Safaricom) - USSD & Airtime
- Nigeria (Airtel) - USSD

We apologise for the inconvenience and appreciate your patience during this time. Kindly run a test after the maintenance is complete, and reach out to us in case of any issues at info@africastalking.com.

Kind regards,

Africa's Talking.
Oct 2, 15:16 EAT
Oct 11, 2024
Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024
Service Advisory | Planned Network Maintenance on Safaricom
Completed - The scheduled maintenance has been completed.
Oct 7, 02:00 EAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 00:30 EAT
Scheduled - Dear Valued Customer,

This is to inform you that Safaricom will be conducting network maintenance next week on Monday 7th October, from 0030hrs to 0200hrs (EAT). During this time, your will experience a slight degradation of our products and services in Kenya.

We apologise for the inconvenience and appreciate your patience during this time. Kindly run a test after the maintenance is complete, and reach out to us in case of any issues at info@africastalking.com.

Kind regards,

Africa's Talking.
Oct 2, 15:17 EAT
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024
Service Degradation on Airtime for MTN Zambia
Resolved - This incident has been resolved.
Oct 4, 12:11 EAT
Identified - The issue has been identified and a fix is being implemented.
Sep 30, 20:24 EAT
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