Airtime Service Downtime in Ghana, Ethiopia, Malawi,Zimbabwe, Mozambique
Identified - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:26 EAT
Investigating - We are experiencing service downtime in these markets. We are working to resume the service.
Oct 15, 2024 - 11:09 EAT
Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
99.38 % uptime
Today
Bulk Operational
90 days ago
99.11 % uptime
Today
Premium Operational
90 days ago
99.65 % uptime
Today
Airtime Operational
90 days ago
96.77 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
99.92 % uptime
Today
USSD Operational
90 days ago
100.0 % uptime
Today
Mobile Data Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Docs ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 10, 2024
Challenges processing airtime on Airtel Kenya
Resolved - This incident has been resolved.
Nov 10, 17:07 EAT
Identified - We are currently experiencing a hitch affecting processing of airtime on Airtel network.

We are actively working on revolving the issue.

We regret the inconvenience caused.
Nov 10, 16:54 EAT
Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Delays in processing airtime on Airtel KE network
Resolved - This incident has been resolved.
Nov 7, 10:14 EAT
Identified - We are currently experiencing delays in processing Airtime on Airtel Kenya network.

We are working on resolving the issue soonest.

Apologies for the inconvenience caused.
Nov 7, 08:08 EAT
Nov 6, 2024

No incidents reported.

Nov 5, 2024
Outgoing SMS Outage on MTN Nigeria [Promotional bind]
Resolved - This incident has been resolved.
Nov 5, 17:13 EAT
Identified - Update: This has been resolved.

We are currently experiencing an outage on MTN (Promotional bind) that's affecting delivery of messages.

The issue has been escalated to MTN for resolution.

Apologies for any inconvenience this may have caused.
Nov 2, 23:43 EAT
Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024
Nov 1, 2024

No incidents reported.

Oct 31, 2024
Airtime service outage on Telkom Kenya Network
Resolved - This incident has been resolved.
Oct 31, 14:56 EAT
Identified - Telkom KE is currently experiencing an outage on Airtime service.

We shall advise once the service is restored.
Oct 31, 10:58 EAT
Oct 30, 2024

No incidents reported.

Oct 29, 2024
Outgoing SMS Outage - Airtel - Uganda
Resolved - The incident has been resolved.
Oct 29, 11:27 EAT
Investigating - We are currently getting failures on the Airtel Uganda SMSC.

The issue has been escalated to their engineers for resolution.
Oct 27, 20:22 EAT
Oct 28, 2024
Challenges processing Airtime on AIRTEL KENYA
Resolved - This incident has been resolved.
Oct 28, 14:30 EAT
Identified - We are currently experiencing challenges processing Airtime on Airtel KE network.

This is actively being worked on and we are hoping to resolve as soon as possible.

We sincerely apologize for any inconvenience this may cause.
Oct 28, 13:19 EAT
Challenges processing Aietime on AIRTEL KE network
Resolved - This incident has been resolved.
Oct 28, 07:25 EAT
Identified - We are currently experiencing challenges processing Airtime on Airtel KE network.

The issue has been identified and we are working on fixing it as soon as possible.

Sincere apologies the inconvenience caused.
Oct 28, 06:55 EAT
Oct 27, 2024
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